Using this website
This website is operated by Dasma Design Lab, Dubai, UAE. By using it you agree to these terms. The content is for general information about our services. We aim to keep it accurate but make no warranty that it is complete or current, and we are not liable for decisions made in reliance on it. Text, design, logos and images on this site belong to Dasma or its licensors and may not be reproduced without written permission. Links to third-party sites are provided for convenience; we are not responsible for their content.
Quotations
Enquiries through this site are not orders. We reply with a written quotation setting out scope, price and timeline. Quotations are valid for 30 days unless stated otherwise. Work begins when the quotation is accepted in writing and any deposit stated in it has been received.
Scope and changes
The written scope in the accepted quotation defines the work. Requests outside it are quoted separately before we proceed. The number of revision rounds is stated in the scope; further rounds are charged at the rate in the quotation.
Rush work
Where you ask for delivery within three days, a rush processing fee applies. The fee is stated in the quotation before you accept it.
Your materials and approvals
You are responsible for the accuracy of text, images, logos and other material you supply, and you confirm you have the right to use them. Timelines depend on receiving materials and approvals when agreed; delays on your side move the delivery date accordingly.
Payment
Payment terms, currency and any deposit are set out in the quotation. Final files, live sites and printed goods are released on receipt of full payment. Overdue amounts may pause work until settled.
Advertising spend and third-party platforms
Advertising budgets are paid by you directly to Meta, Google or the relevant platform, in your own accounts, which remain yours. Our fees cover management only. We do not control platform policies, outages or pricing and are not liable for their effects.
Ownership
On full payment, you own the final deliverables produced for you — logos, artwork, website content and printed goods. We retain ownership of our working files, methods and any pre-existing material, and the right to show the finished work in our portfolio unless you ask us in writing not to.
Cancellation
Either party may end a project in writing. You pay for work completed to that point; deposits are applied against that amount and any unused balance is refunded. Ongoing retainers end at the notice period stated in their scope.
Liability
To the extent permitted by law, our total liability for any project is limited to the fees paid for it. We are not liable for indirect or consequential loss, including lost profits or data.
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the Dubai courts have exclusive jurisdiction.
Contact
Questions about these terms: [email protected].